based on the full text of the UN in commemoration of the day of tourism tomorrow:
The role of tourism in job creation is often underestimated, despite the fact that tourism generates 10% of jobs in the world and that it is included in the Sustainable Development Goal 8 for its potential to create jobs decent.
New policies are needed to maximize the potential of tourism to create more and better jobs, especially for women and young people. New measures are also required to reflect and incorporate ongoing technological advances.
Policies and actions should be aimed at addressing the current mismatch between tourism skills taught and those needed by employers.
For this, a holistic approach to the future of employment in tourism is necessary, with greater cooperation among all those involved, including the public and private sectors.
World Tourism Day is commemorated every year on September 27, with celebrations led by the UNWTO. Its purpose is to raise awareness among the international community about the social, cultural, political and economic value of tourism, as well as how the sector can contribute to achieving the Sustainable Development Goals. In 2019, in line with the general emphasis of UNWTO on skills, education and employment throughout the year, the celebration of World Tourism Day will be organized around the theme of “Tourism and employment: a better future for everybody”.
The creation and guarantee of equitable employment are essential for the prosperity of social inclusion, peace and security. The potential of providing decent work in each sector must be fully exploited.
The emergence of new technologies has led to the development of new forms of employment that are rapidly transforming production processes throughout the world, which provides opportunities while exerting pressure on current employment, social welfare and education programs.
According to the International Labor Organization (ILO), unemployment at the international level remains high, with more than 190 million unemployed in 2018. All sectors and all countries, therefore, must create the necessary conditions to have more and more Better jobs. The adoption of new technologies can play a fundamental role in achieving that goal.
Making the new wave of technological advances as inclusive as possible will require a considerable investment in training and skills for work and for life. Everyone should have the opportunity to fully realize themselves to benefit from the new technological era.
For this, the impact that technological change has on socio-economic growth, employment and inequality must be studied. Likewise, tools and skills must be provided to those seeking employment and also to those whose jobs are threatened by automation.
On the occasion of its centenary in 2019, the ILO published the document entitled “Working for a more promising future: report of the World Commission on the Future of Work”. This historical report includes the forces that are transforming the world (technology, climate change, demography, globalization) to advocate for a human-centered program for the future of work.
By placing the people and work they do at the center of economic and social policy, in addition to business practice, the path to growth, equity and sustainability is articulated around three lines of action:
Increase investment in people’s abilities.
Increase investment in work institutions.
Increase investment in decent and sustainable employment.
Tourism is a leading sector from person to person, with growth rates that exceed global economic growth and international trade. It is one of the main export categories in the world, whose impact on workers is so high that it constitutes a natural ally in the ILO’s program for the future of employment, centered on the human being.
Tourism is a major source of employment due to its labor-intensive nature and the significant multiplier effect it has on employment in related sectors. It is estimated that a job in the main tourism sector creates around an additional and indirect employment and means in the tourism-related economy. In total, tourism is responsible for one in ten jobs worldwide.
The ILO estimates that the “accommodation and restaurants” sector, together with the “private sector services” sector, will create employment at the fastest rate of all sectors of the economy in the next five years.
Tourism has proven to be an economic activity res
ill. In each of the seven years after the global economic crisis of 2010, the number of international tourist arrivals increased by 4% or more.
Tourism contributes to the Sustainable Development Goals (SDGs) as a goal within Objectives 8, 12 and 14. The sector’s contribution to job creation is specifically recognized in Goal 8.9 of Goal 8, which reads: « By 2030, develop and implement policies aimed at promoting sustainable tourism that creates jobs and promotes local culture and products ».
The voice of tourism within the United Nations is reflected in other international political and development forums. The 26th Ibero-American Summit of Heads of State and Government concluded in November 2018 with a high-level political declaration on sustainable development in which tourism plays a key supporting role. The commitment includes UNWTO as the designated international partner and represents the first time that the tourism sector is included in a multilateral cooperation agenda at the highest level.
More recently, the statement of the leaders of the G20 in Osaka, in June 2019, highlights the contribution of tourism to global economic growth and sustainable and inclusive development: “Tourism represents a significant share of world GDP and is expected to continue to be an important engine of economic growth in the world. We will work to maximize the contribution of the sector to the creation of quality employment and entrepreneurship, especially for women and young people, as well as in the creative industry; resilience and economic recovery; the conservation of natural resources through sustainable planning and management of tourism; and the achievement of inclusive and sustainable development ».
However, despite representing 10% of jobs in the world, the role of tourism in job creation and entrepreneurship is often underestimated and underestimated in the formulation and implementation of policies.
One of the main factors that have an impact on employment and the development of talent in tourism is a mismatch between the qualifications available and the reality of work. The gap between education, on the one hand, and the necessary skills and knowledge, on the other, as well as the resulting shortage of workers with “future-proof” skills, continues to affect economies and harm creation prospects of employment. Likewise, tourism faces important challenges in attracting and retaining talent, as well as in terms of improving working conditions.
Globalization, technological advances and demographic changes are trends that, together, have redefined the tourism sector and how it works. At the center of our hyperconnected and hyperinformed world today is a digital revolution of the markets, as well as the demand for skills and the characteristics of tourism employment. In recent years, there have been technological advances such as new tourist service platforms (the so-called shared or collaborative economy), massive data (big data) and geolocation.
Some of the main problems facing the tourism sector when adapting its workforce to the technological revolution are the following:
The need to review and adapt obsolete legislation and regulations to promote employment, innovation, entrepreneurship and new business models.
The low level of knowledge and management of new technologies and technological trends.
Lack of funding to invest in new technologies and training for the work necessary for the present and the future.
Lack of cooperation and communication between the relevant partners.
Now that a few days ago the thomas cook business that ended in bankruptcy is to realize that the possibility of developing digital tourism on the Internet is immense and that it does not adapt will fall.
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